Customer Relationship Management Terms & Buzzwords
Customer relationship management, also known by its acronym CRM, has taken the business world by storm. While there are many thousands of companies that have adopted these helpful technologies, there...
View ArticleThe Advantages of Using SaaS in CRM
SaaS stands for Software as a Service, which is the utilizing of software over the Internet for a per user fee. When businesses begin to implement a program of Customer Relationship Management, they...
View ArticleOpen Source CRM Solutions
In recent years, a new concept has emerged in customer relationship management. Open source customer relationship management solutions are taking the business and customer relationship management...
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